Known
Someone who already knows the city
Every city on the list is one where we know a driver by name, not a supplier we found this morning. It's the difference between a car turning up and a day that works. When you ask for somewhere we don't cover, we'll say so rather than improvise.
Same
The same one, the fifth time too
Same car, same driver, same person answering the phone — whichever country you're in. Nothing about your day gets explained twice, and nobody has to be told again that the pick-up is round the back.
Ours
We won't say where we found them
Not with you, and not with anyone else. It took years to put this list together, and a published list is one you'd book direct next year. Same reason we'll never mention that you were in the car.